Our certification process ensures that credit counseling agencies employ qualified, knowledgeable counselors. Curriculum is research-based and industry specific. Testing is monitored for fairness and reliability. Enrollment now includes testing and NACCC membership for one year.
1) Enroll by ordering the self-study package.
Program includes a Certification Exam Study Manual and supplement manual that focuses on the credit counselor program. Curriculum includes essential counseling skills, solution-focused budget analysis, and the latest on credit and lending. Successful candidates earn a two-year renewable certificate
Enrollment includes a membership to the National Association of Certified Credit Counselors. When you pass the exam, your membership will be activated and your continuing education requirements will be tracked toward recertification. Program cost is $350. (Please allow up to 10 business days for delivery.)
Request the Exam
When you are ready to take the exam, complete the Request Exam Form. Testing materials are sent to the testing site indicated on the form. Proctoring services are required. These are easily arranged through local community colleges, universities, or libraries. Proctoring fees are determined by the proctoring site and may vary from location to location. The individual or firm taking the test is fully responsible for proctor payment.
The certification exam consists of 100 multiple-choice questions that relate directly to the content presented in the study manual. Candidates must answer a minimum of 70 questions correctly to pass. (Please allow 7-10 business days for proctor to receive testing materials.)
NACCC provides continuing education unit tracking and recertification for its members. Through NACCC, members have a voice concerning the education they receive.
Credit Counseling Certification and Review Seminar
Please note: An interactive review seminar is available for groups of ten or more through the Institute for Financial Counseling.
Why attend the seminar? The rule of thumb in education is that we learn:
20% of what we see
40 % of what we see and hear
70% of what we see, hear and do
Triple your success rate in passing the exam the first time. For registration and more information, call Institute for Financial Counseling at (321) 727-2233. Tuition Rates are based on the number of participants. They optimize the performance of your counselors and your entire organization.